Frequently Asked Questions

 

Q:What is your return policy?
A: ALL SALES ARE FINAL. If you have a defective item, please email a photo of the item along with your order number to support@cboystv.com

 

Q: I entered the wrong shipping info, how do I fix it?
A: Send us an email to support@cboystv.com with the correct address and order number right away and we will do our best to get your order updated prior to it shipping out.

 

Q:Can I change my order once I've placed it?
A: No, once you place an order it is final. If a change is necessary the entire order will need to be cancelled/refunded by our customer service team at support@cboystv.com  and re-submitted with the correct items!

 

Q: What method is used for shipping?
A: All packages are shipped via USPS.

 

Q: Do you ship Internationally?
A: Yes we do ship internationally to most countries.

 

Q: I am an international customer (outside USA) Do I have to pay customs and taxes?
A: All packages are shipped via USPS. Items shipped outside of the United States may be subject to import duties, taxes and or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Cormorant Boys LLC.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays once the package has exited the United States.
Please check with your country's customs office to determine what these additional costs will be prior to placing your order.